100NightTrial_1_997991bf-69e0-4aac-baac-d14c1f3fc2a9 | Sloom

The 100 night sleep trial lets you try out the Sloom mattress in the comfort of your own home.

As it might take some time for your body to adjust to a new mattress, we ask you to spend a minimum of 60 days trying out your Sloom mattress.

100NightTrial_2 | Sloom

HOW IT WORKS

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NOT CONVINCED?

If you are not entirely satisfied, we’ll arrange a FREE pick up and refund you in FULL

FREQUENTLY ASKED QUESTIONS

IF I BUY A BASE SET, MAY I RETURN THE BASE UNDER THE 100-NIGHT TRIAL PERIOD

The 100 Night trial is only applicable to the mattress.

WHAT ARE THE TERMS & CONDTIONS FOR THE 100-NIGHT TRIAL?

The sleep trial only extends to the original purchaser and is limited to one mattress per customer. Proof of purchase must be provided.

The sleep trial will be nullified if :

  • the product is found in an unsanitary/stained/burnt/torn or dirty condition.
  • the product has been abused or damaged in any way.
  • an inappropriate foundation has been used.
  • the persons sleeping on the mattress weighs more than the weight limit of that mattress.

The Sleep trial is there to help customers try out the Sloom mattress before committing financially. The sleep trial is not insurance for damaged goods.

WHAT IS THE RETURN PROCESS

If you are not satisfied with your Sloom mattress and wish to return it under the 100 Night Trial.  Please fill in this form or email info@sloom.co.za with your order number.   Someone from our customer support team will arrange a suitable collection date with you.