- Step 1 of 3Name *FirstLastEmail *Order Number *What is the main reason for sending the mattress back? * On what comfort configuration did you use the mattress? Left SideSoftMediumFirmExtra FirmRight SideSoftMediumFirmExtra Firm What weight bracket do you fall in?Person 1<60kg61 - 100kg101 - 150kgPerson 2<60kg 61 - 100kg 101 - 150kg NextService surveyWhat can be improved on regarding the buying process? *What can be improved on regarding the product? *NextDeclarationIs there any damage to the mattress including any stains or marks on the zip cover? *YesNoDo you have the plastic packaging that the mattress came in? *YesNoIf you paid via EFT please provide us with your banking details.EmailSubmit
