Can I track my order?

We will send you a tracking number after your order has been dispatched from our warehouse. Or visit our tracking page here. 

shipping courier


Do you remove my old mattress?

We make use of a logistic services provider that does not offer removal or setup up services.


Can I come to collect my order myself?

We currently do not offer collection from our warehouse for security reasons.

address


Can I use a discount code with Mobicred?

Yes, all discount codes/coupons and vouchers will be applied to your order.


How does Mobicred work?

You will have to do an online application through Mobicred which will be processed immediately. If your application for credit is approved, then you can select Mobicred as a payment method at the checkout process.

Visit the online portal for more information and how to open an account.


Do you have a credit option?

Yes, we offer credit through Mobicred. Visit the online portal for more information and how to open an account.


How much do you charge for delivery?

Delivery to your door is free of charge nationwide. 

cost shipping ship


Do you keep stock of your products?

Yes, we do keep stock of all the products but sometimes during high demand, we have had instances where we ran out of stock. To maintain the high quality of our product we don’t allow our products to sit in our warehouse for extended periods of time. 


Can I get a discount? Do you run specials?

We will advertise all our promotions on the website itself including through social media. 

black friday sale


Is it safe to buy online?

It is very safe. We use Payfast for the payment processing and their very secure infrastructure provides peace of mind for us and our clients. To read more about their security go to https://www.payfast.co.za/security-fraud.