HAVE YOU TRIED THE FAQ'S PAGE?

HOW LONG BEFORE I CAN EXPECT MY DELIVERY

Usually delivery in main centers takes between 5 – 7 working days. Far outlying areas may take a day longer for delivery.

CAN I USE MY OLD BASE FOR MY NEW SLOOM MATTRESS?

The Sloom Mattress can be used on most modern bases. Acceptable foundations include solid wood platforms, Slatted bases with slats no less than 5cm in width and gaps no more than 8cm apart, and adjustable bases.

If your foundation can’t keep the mattress leveled while laying on it, it’s not an acceptable base for your Sloom mattress.

DO YOU HAVE ANY SHOWROOMS WHERE I CAN TRY OUT THE MATTRESS?

We are breaking away from the traditional retail experience with the main goal to simplify it. We offer a bed that has 4 different comfort levels that you can choose at home and if after that you are still not satisfied you may return the mattress for a full refund. Far better than visiting numerous showrooms and laying on different beds.

WHAT IS THE RETURN POLICY?

Besides the 100 Night sleep trial, you may return goods for a full refund within 7 days if unused and still in its original packaging.

If the products have been opened and used and you wish to return it under the 7-day return policy, a handling fee of 10% of the purchase price will be charged. Under the 100 Night trial, the return is free, and we cover the cost of transport but conditions apply. See 100 Night Trial page.

CONTACT SLOOM

UNPACKING THE SLOOM MATTRESS

UNPACKING THE SLOOM MATTRESS

UNPACKING THE SLOOM MATTRESS

CHANGING THE COMFORT SETTINGS