Great Customer Service. Quick and Friendly Responses to quiries. Service from beginning to delivery excellent

Bought the original matress (king extra lenght) about 3 months ago. The wife and I sleep like babies. Great quality... read moreBought the original matress (king extra lenght) about 3 months ago. The wife and I sleep like babies. Great quality and excellent service by Rudo. read less

Very pleased with the mattress. I had an expensive memory foam topped mattress before which always gave me a sore... read moreVery pleased with the mattress. I had an expensive memory foam topped mattress before which always gave me a sore back and with the sloom it is much better. My wife has her side softer and my side is more firm. At first I thought the division between the two halves would be a problem but it's not noticeable at all. read less

 Amazing after sale service!!! Always willing to assist. My experience from buying the product online, delivery, till now, was and... read moreAmazing after sale service!!! Always willing to assist. My experience from buying the product online, delivery, till now, was and is only positive. I can definitely recommend the product and more the great service that accompany it! Great work Sloom, thanks Rudo!!! I'll definitely recommend Sloom to anyone!!! read less

After years of sleeping on mattresses that felt like a rock, I researched memory and latex foam matresses. I was... read moreAfter years of sleeping on mattresses that felt like a rock, I researched memory and latex foam matresses. I was tired and sore during the day, which included back pain. I checked matresses on all the big bed company websites, but accidentally stumbled upon the Sloom website on Google.

It took me a few days of deciding whether I should invest in a Sloom mattress. We spend thousands on electronics and big screen TVs, so I reckon that an investment into a mattress that will aid in good sleep and quality of living is non-negotiable.

My Sloom arrived within three working days! I had two nights of deep sleep on the latex mattress, and it supported my back brilliantly. I haven't slept better, not even on hotel beds across the world. The Original is basically 4 mattresses for the price of one! That's a great deal.

Thanks Sloom. You have a great South African product. read less

 I was suffering from back pain every morning when I woke up and Rudo suggested I try a Sloom pillow... read moreI was suffering from back pain every morning when I woke up and Rudo suggested I try a Sloom pillow . I cannot believe the change , I have had not woken up with back pain since I started using the Sloom . The pillow is so comfortable and sturdy , it is worth every cent ! read less

 The Best service and the Best product! This company has the best mattress from all the ones we tried in... read moreThe Best service and the Best product! This company has the best mattress from all the ones we tried in shops. The owner and staff are so friendly, willing to help and accommodate clients! I was afraid and unsure to try this. But they helped and supported all the way and everything was communicated with me. Just spot on! Thanks guys! Im sleeping much better! read less

 I've been sleeping on my new Sloon mattress for a week now, it's AMAZING! best mattress I've ever had. Was... read moreI've been sleeping on my new Sloon mattress for a week now, it's AMAZING! best mattress I've ever had. Was a bit skeptical to start, I mean mattress in a box? But mind blown. We will be replacing the rest of our household mattresses with Sloon soon. read less

 its down thts wht i like abt the sloom

 After a long time searching for a foam only bed I finally found the Sloom bed. I was immediately impressed... read moreAfter a long time searching for a foam only bed I finally found the Sloom bed. I was immediately impressed with all the options and aspect of the bed you can change. Well, they did not disappoint. The price and comfort is so much more superior to any other bed I looked at. I now sleep on a super comfortable bed. read less

Mattress is of really high quality and super comfortable. Very satisfied with order process and delivery. Thanks a lot!

 This is the best product I've ever come across. I've been sleeping like my husband ? please continue to make... read moreThis is the best product I've ever come across. I've been sleeping like my husband ? please continue to make these amazing products read less

I got the Original Mattress from Sloom and I have to say this is the best mattress I’ve ever slept... read moreI got the Original Mattress from Sloom and I have to say this is the best mattress I’ve ever slept on and will never buy a spring or pocket mattress ever again. Have done so much research before I bought from Sloom, this is what people are suppose to sleep on. The buying process, delivery + service was very good too. read less

Sloom matresses are comfortable and look nice. Combined with a headboard that matches, it looks really nice. The ability to... read moreSloom matresses are comfortable and look nice. Combined with a headboard that matches, it looks really nice. The ability to adjust firmness is also a bonus.

Some issues though, there is no option for an installation by the company, making the bed is not very easy and there is no instruction manual. In addition the planks for the base and legs that fits to the floor did not fit my bed and I had to call them to get one that fit my bed, which they did the same day. Unfortunately, we jammed one or two of the legs and the oversized plank caused some of the fabric to tear on the inside.

In summary
Good - comfortable, looks great, adjustable firmness
Bad- difficult installation, no instruction manual, read less

Best online buying experience I have ever had from a bed company.

I'm so impressed - for many different reasons.

My notes and thoughts:

I went shopping for a new bed and found... read moreI'm so impressed - for many different reasons.

My notes and thoughts:

I went shopping for a new bed and found it to be incredibly frustrating. The salespeople are not well trained, with two people in the same shop regularly giving conflicting opinions.

There's no transparency in pricing or models with traditional brands. The brands have so many different models (that are almost the same), at so many different price points, it's basically impossible to make an informed decision. I eventually just gave up and decided a new bed wasn't important enough to sacrifice my sanity.

On a whim I though it's see if it was at all possible to import a Casper mattress. That's when I came across our local hero, Sloom.

I gave Sloom a call to find out more info, and was kindly helped by Rudo. Within minutes I had decided to give Sloom a shot. With the guarantee they offer, I had nothing to lose.

A couple of days after ordering the huge box arrived. To unpack it was a fun adventure for the whole family. Our kids loved it, and we loved it.

This mattress is epic. Just buy it. It is customisable but we haven't even bothered doing that. Soft is perfect for us. This bed is perfect for both side and back sleepers. The cover is top quality and the lack of movement through the bed is almost eerie. No wobbling, no creaking, no hard or soft spots. This is awesome.

The big bed manufacturers need to watch out - Sloom is going to eat their lunch. read less

 Amazing service and turn around time.
The mattress is comfortable.
Customer service is on point.

 Suffering from back and hip pain, I formerly had a very expensive mattress of a popular brand. Then I discovered... read moreSuffering from back and hip pain, I formerly had a very expensive mattress of a popular brand. Then I discovered Sloom and considering their money-back-guarantee, I decided to give it a try. Mattress was delivered fast and on time, quality is extraordinary. I have been having the Sloom mattress for a month now and would never buy a different brand. read less

 So, my wife who used to wake up with an aching back acquired a Sloom pillow and could not stop... read moreSo, my wife who used to wake up with an aching back acquired a Sloom pillow and could not stop raving about waking pain free after sleeping on it. I have now acquired my own after a few test drives on hers and will never look back. It is on another level in the pillow universe. If you're thinking about new pillows? Stop thinking and buy the Sloom. You won't regret it. read less

 I bought a Sloom pillow a while back and I SLEEP LIKE A BABY EVERY NIGHT!! Very good quality products.

 Wow! Excellent service and delivery time. The most comfortable mattress EVER. I'm very happy ?

 Amazing service & EXCELLENT product! Haven't slept this well in years. Couldn't be more happy

I love my new (6 months old) sloom mattress. It is the most comfortable mattress I have ever slept on... read moreI love my new (6 months old) sloom mattress. It is the most comfortable mattress I have ever slept on (61 years!) read less

 I'm extremely impressed with this product (mattress)!!! We bought it end Desember and experience their amazing service and quick delivery... read moreI'm extremely impressed with this product (mattress)!!! We bought it end Desember and experience their amazing service and quick delivery even during the Desember rush.

The mattress itself is revolutionary, my husband and I haven't had one bad night rest. With the quality being better that what sloom promised.

We've been recommending it to all our friends and family, their feedback is also just totale satisfaction. read less

Best mattress ever. For the first time in years my shoulders don’t ache in the morning. Love love love... read moreBest mattress ever. For the first time in years my shoulders don’t ache in the morning. Love love love my Sloom mattress. read less

Unbelievable service. Despite living in Joburg and ordering from Cape Town I received my delivery within 3 days, with excellend... read moreUnbelievable service. Despite living in Joburg and ordering from Cape Town I received my delivery within 3 days, with excellend communication to go along with the speedy service. To top that off the quality of the product is outstanding. I have never slept better. read less

From constant back pain using a leading and expensive mattresses Brand to SLOOM premium quality mattress. My previous mattress... read moreFrom constant back pain using a leading and expensive mattresses Brand to SLOOM premium quality mattress. My previous mattress only lasted 4 years and I've decided to give SLOOM a try. This is innovation at its best, changing your mattress is effortless. Great service and quality product. I've kept the original layout, without turning mattresses as I prefer the top layer memory foam. read less