Amazing service & EXCELLENT product! Haven't slept this well in years. Couldn't be more happy

 Customer service onnthe next level ⭐️ ⭐️⭐️⭐️⭐️

 Best purchase I've ever made! I've been using spring mattresses for years and now that I'm using the Sloom for... read moreBest purchase I've ever made! I've been using spring mattresses for years and now that I'm using the Sloom for a couple off months - I can't genuinely tell the difference in how my back feels! read less

Best online buying experience I have ever had from a bed company.

 Wow! Excellent service and delivery time. The most comfortable mattress EVER. I'm very happy ?

 This is a great concept and the product came highly recommended, which is why we purchased a Sloom King Size... read moreThis is a great concept and the product came highly recommended, which is why we purchased a Sloom King Size Mattress, Base and Headboard. Unfortunately, even the softest layer proved to be far too hard for both my husband and I - I was waking up aching every morning. So we needed to return the mattress under the 100 night trial. All credit to Sloom though, who did offer us a mattress topper to help with the comfort issue, which I declined as I preferred to purchase a completely new mattress (who knows how long the mattress topper will last for and then I will be stuck with the same issue?). I can also confirm that we did receive our money back for the mattress, so Sloom is indeed true to their word. Unfortunately, the new bed we purchased does not work with the Sloom base and headboard so that was a complete waste of R6300 as that is not included in the money back free trial. I have absolutely no bad feelings towards Sloom and do not intend this review to harm their business in any way, but it is meant to show potential buyers that this mattress sounds like it is guaranteed to satisfy everyone, but, unfortunately, it is not. read less

Very pleased with the mattress. I had an expensive memory foam topped mattress before which always gave me a sore... read moreVery pleased with the mattress. I had an expensive memory foam topped mattress before which always gave me a sore back and with the sloom it is much better. My wife has her side softer and my side is more firm. At first I thought the division between the two halves would be a problem but it's not noticeable at all. read less

 I've slept on my queen size sloom mattress for 3 nights now and it is the best sleep I've had... read moreI've slept on my queen size sloom mattress for 3 nights now and it is the best sleep I've had in a long time. It is a deep, comfortable sleep, and in the morning you struggle to open your eyes because you slept that deeply. I couldn't believe what a difference it would make, but it has and I would recommend you buy yourself a mattress from them! The fact that the queen size mattress can be customised is an even better reason to get one! I've always slept on very firm mattress but I've set my sloom mattress to medium (just after soft the pink mattress) and I can't believe the difference and how good it feels! read less

 We have slept on a Sloom matress for about a year now and we absolutely enjoy the fact that we... read moreWe have slept on a Sloom matress for about a year now and we absolutely enjoy the fact that we can change the hardness of the matress as we feel like it. There is no sign of where we usually lie on the bed which is amazing for not needing to flip and turn the matress. Thank you! We are 'sleeping' the dream 😊 read less

 The mattress is very comfy. I was worried about the heat as I always strugglewith heat but the 100 night... read moreThe mattress is very comfy. I was worried about the heat as I always strugglewith heat but the 100 night trial made it worth trying. I ended up returning it due to the heat but if that's not a big issue for you it's a great mattress, my wife was very disappointed to see it go. read less

 Amazing service and turn around time.
The mattress is comfortable.
Customer service is on point.

Excellent product and service. Highly recommended.

 Best decision! So so comfortable. Goodbye back ache.

 wow wow wow! Sloom you have absolutely blown me away! When I first saw the ad for Sloom I wasn't... read morewow wow wow! Sloom you have absolutely blown me away! When I first saw the ad for Sloom I wasn't convinced, but watched the full video that Rudo did, and was totally sold! We received our bed and honestly could not be happier. Absolutely love the entire experience and simply cannot wait to hop into bed every night 😍🥰! Thank you Sloom! read less

 Utterly genius concept, what a perfect product...

 So, my wife who used to wake up with an aching back acquired a Sloom pillow and could not stop... read moreSo, my wife who used to wake up with an aching back acquired a Sloom pillow and could not stop raving about waking pain free after sleeping on it. I have now acquired my own after a few test drives on hers and will never look back. It is on another level in the pillow universe. If you're thinking about new pillows? Stop thinking and buy the Sloom. You won't regret it. read less

 These guys are awesome, the customer service is AMAZING, I dealt with Candice and she was there to help every... read moreThese guys are awesome, the customer service is AMAZING, I dealt with Candice and she was there to help every step of the way. We moved house and they delivered when we needed them to and communication was great.

Which brings me to the mattress. Well... its was an experience unboxing it... Then we slept on it and it did not disappoint. My wife and I are absolutely loving it. Its the the most comfortable and awesome bed I've had.

One of our concerns was having the 2 separate mattresses (we got the king extra length) but you cannot even feel where the one starts and other ends.

Overall - excellent experience, excellent product - PROUDLY SOUTH AFRICAN... Well done Rudo and team read less

 Extremely disappointed in aftersales service. We bought a Sloom and had it returned because of the mattress being defected. After... read moreExtremely disappointed in aftersales service. We bought a Sloom and had it returned because of the mattress being defected. After numerous emails, calls, photos and repackaging we did receive a refund but to date we have not received an explanation or any form of feedback. read less

I love my new (6 months old) sloom mattress. It is the most comfortable mattress I have ever slept on... read moreI love my new (6 months old) sloom mattress. It is the most comfortable mattress I have ever slept on (61 years!) read less

 Amazing product, exceptional quality, easy to setup from building the base to putting the mattress on, literally 10min. added to... read moreAmazing product, exceptional quality, easy to setup from building the base to putting the mattress on, literally 10min. added to this , the best nights sleep I have had in ages, no more stiff back, thank you Sloom for your amazing service. read less

 I love my mattress, it is extremely comfortable, there is nothing bad I can say about my mattress.

However I don't... read moreI love my mattress, it is extremely comfortable, there is nothing bad I can say about my mattress.

However I don't like the pillow at all, had it for 2 months now and my neck and shoulder is in more pain than it's ever been. Not a comfortable sleep at all and I wouldn't recommend the pillow. It's worse than my previous memory foam pillow. It's horrible. read less

 After a long time searching for a foam only bed I finally found the Sloom bed. I was immediately impressed... read moreAfter a long time searching for a foam only bed I finally found the Sloom bed. I was immediately impressed with all the options and aspect of the bed you can change. Well, they did not disappoint. The price and comfort is so much more superior to any other bed I looked at. I now sleep on a super comfortable bed. read less

 its down thts wht i like abt the sloom

I'm so impressed - for many different reasons.

My notes and thoughts:

I went shopping for a new bed and found... read moreI'm so impressed - for many different reasons.

My notes and thoughts:

I went shopping for a new bed and found it to be incredibly frustrating. The salespeople are not well trained, with two people in the same shop regularly giving conflicting opinions.

There's no transparency in pricing or models with traditional brands. The brands have so many different models (that are almost the same), at so many different price points, it's basically impossible to make an informed decision. I eventually just gave up and decided a new bed wasn't important enough to sacrifice my sanity.

On a whim I though it's see if it was at all possible to import a Casper mattress. That's when I came across our local hero, Sloom.

I gave Sloom a call to find out more info, and was kindly helped by Rudo. Within minutes I had decided to give Sloom a shot. With the guarantee they offer, I had nothing to lose.

A couple of days after ordering the huge box arrived. To unpack it was a fun adventure for the whole family. Our kids loved it, and we loved it.

This mattress is epic. Just buy it. It is customisable but we haven't even bothered doing that. Soft is perfect for us. This bed is perfect for both side and back sleepers. The cover is top quality and the lack of movement through the bed is almost eerie. No wobbling, no creaking, no hard or soft spots. This is awesome.

The big bed manufacturers need to watch out - Sloom is going to eat their lunch. read less

 Best mattress on the market!
Recently purchased our Sloom mattress and have never slept better.. After having kids ones back and... read moreBest mattress on the market!
Recently purchased our Sloom mattress and have never slept better.. After having kids ones back and hips aren’t the same, before Sloom i could manage to lay on one hip for max a hour, endless tossing and turning, restless sleep, since sleeping on our Sloom mattress I no longer have restless nights, aches and pains, sleep is a bliss thanks to Sloom! And a added bonus is that you can adjust each side of the mattress to your personal preference, love it! Best invention ever.. as well as excellent customer service and fast delivery!! Definite 5 out of 5! Would recommend Sloom over and over.. Thanks Sloom 👏 read less

 Great Customer Service. Quick and Friendly Responses to quiries. Service from beginning to delivery excellent

 Back pain is a distant memory! We struggled for months. It took a couple of weeks for our backs to... read moreBack pain is a distant memory! We struggled for months. It took a couple of weeks for our backs to adjust, but now a sore back doesn’t chase us out of bed in the morning. The duel firmness option is a winner as my husband and I have different preferences. Our pets prefer the softer option so have migrated to his side of the bed 🤣 Well done Sloom! read less