The Sloom Mattress is South Africa’s first and only modular mattress. From the top-quality material used through to the unique design that allows you to adjust the firmness at home – the Sloom Mattress has woken up the mattress industry. Sloom also has a direct-to-consumer- model that allows customers to test the mattress in the comfort of their own homes with a 100-day trial and free return.

Sloom is proudly made in South Africa, every aspect of Sloom products is locally sourced and manufactured on local soil. This allows for stricter quality control and improves the local economy.

At Sloom, we do things a little differently. Sloom doesn’t have any showrooms however, customers receive a 100-night trial where they can test their mattress in the comfort of their own home. The Sloom Mattress also boasts four different comfort levels that can be adjusted at home. Should you not be satisfied before your 100-day trial ends, the mattress can be returned for a full refund.

Sloom Reviews written by customers can be found on Google, Facebook, Hello Peter, or on our Reviews Page.

Sloom offers all customers that have invested in one of their mattresses, a 100-day trial. This trial allows you to try the Sloom Mattress in the comfort of your home. If you decide the Sloom mattress isn’t for you, return it before your 100 days are up and a full refund will be provided.

The Sloom Mattress is set to Soft by default, but you can easily adjust it! If you're unsure, we recommend starting with the Medium setting. Try it for a few days, as your body may need some time to adjust. If you feel it’s not quite right, you can switch to a firmer or softer feel at any time. Plus, we offer Firm+ and Comfort+ upgrades if you need even more options to fine-tune your sleep!

The Queen, King, and Cape Town King size mattresses have split comfort, meaning each side of the bed can be adjusted to a different firmness level to suit partners' preferences. The inner foam layers are split in half, allowing you to customise the left side to one firmness and the right side to another. This split design also minimises motion transfer, ensuring undisturbed sleep. The thick, luxurious cover provides a seamless transition between the two inner foam layers, so neither partner will feel the groove.

Pure foam refers to foam made without any added fillers during the manufacturing process. These foams are of higher quality and have a longer lifespan. Fillers are a cheap way to cut costs but they significantly reduce the durability and quality of the foam. Since quality is important to us, we only use pure foams in the making of Sloom Mattresses—no fillers, just high-quality comfort that lasts.

The luxurious 500gsm cover keeps the layers perfectly together, allowing for a seamless transition between the two sides of the bed so the split cannot be felt. However, if one side is extra firm and the other is soft, the split might be slightly noticeable. If this becomes an issue, please reach out to us, and we’ll work with you to find a customised solution.

The Sloom Mattress can be used on most modern bases. We recommend a slatted base with strong sturdy slats. The base can affect the support, the 0-motion transfer, and the ventilation of your mattress. We have kept this in mind when creating our range of Sloom bases which cater to all our different size mattresses.

"We offer the following size Sloom Mattresses: Single, Single Extra Length, Three-Quarters, Double, Double Extra Length, Queen, Queen Extra Length, King, King Extra Length, and Cape Town King.

The split comfort comes standard in the Queen, King, Cape Town King, and their extra length options.

No, it doesn’t as we use high-quality pure foam that allows us to compress the mattress without damaging the integrity of the foam. This also increases the overall lifespan of the mattress compared to other brands that don’t use pure foams.

Sloom is South Africa’s first and only modular mattress. The mattress has three different comfort levels: soft, medium, and firm, which can be changed easily by flipping the foam layer. We don’t want you or your partner waking up on the wrong side of the bed, so the Queen, King, and Cape Town King mattresses allow you to adjust the firmness levels independently. To select one of the three comfort levels, simply zip open the cover and rearrange the foam layers with your preferred comfort level facing upwards. These layers are colour-coded: grey foam is firm, blue foam is medium, and the white foam is soft. The sequence of the layers underneath does not matter. Additionally, with our Firm+ and Comfort+ upgrades, your Sloom mattress can offer even more comfort options, all integrated within one mattress.

The premium quality foam used in the Sloom Mattress is durable for up to 150kg per person. Firmness levels will be experienced as softer the heavier the person is.

Sloom Mattresses are made of the best quality materials and designed to give your back the needed support while relieving crucial pressure points. With that being said, the root of back pain can be complex and hard to pinpoint. It may be a result of an old injury or bad sleeping habits. In that case, no mattress will rectify the problem but we have divided the mattresses into five ergonomic zones that help relieve pressure on the shoulders and hips by correctly distributing your weight.

It might take a few days for your body to adjust from your innerspring mattress to your new Sloom. The biggest adjustment will be in your head because you will miss the bounce of an innerspring as that is the most noticeable difference.

We, unfortunately, do not offer custom sizes. We only offer the Sloom Mattress in South African sizes.

We use virgin foams with no added fillers in all our mattresses. Fillers are used in the industry to cheapen the cost of making the product but do affect the quality and lifespan of the foam, hence we don’t use it. One only has to see how a Sloom Mattress fully recovers from a compressed state to know what quality foams we use. All foams were developed and thoroughly tested in partnership with leading international companies.

Traditional memory foams sleep hot as the dense foam restricts airflow in the mattress. But technological advances have allowed for far better airflow in these ultra-dense foams. We also combined it with high resilience foam to help with overall increased airflow, which helps with your temperature regulation. In addition, the zoned support also provides additional ventilation tubes in the core of the mattress. The Sloom Bed Bases are slatted which provides added ventilation when using a Sloom Mattress. Your bedding and mattress protector plays a bigger role in the overall breathability of your mattress

Foam comes in different densities; the rule of thumb is that the higher the density the better the quality. Usually, these bathmats are very low-density memory foam and don’t last long. We use premium ultra-high-density foams in all our products. You can be sure that your Sloom Mattress will last.

The mattress has been sealed in plastic packaging, so you may notice a bit of a smell when you first open it. Don’t worry—it’s completely harmless to you and your pets and will fade away quickly. If the smell is a little strong for your liking, just leave the mattress to air out for a couple of days, and it’ll be gone in no time.

No. The foam is not treated with flame retardant, which is known to be linked to serious health issues. Sloom also uses higher quality raw materials in the manufacturing process in line with European standards and ensures proper curing for an excellent quality product.  Sloom products are in no way harmful or toxic to young children, adults or pets.

The Cape Town King size is uniquely the biggest luxury bed size available in South Africa. It measures 214cm x 200cm. Big enough for everyone in the family, including the dogs.

The difference between the foam in Sloom mattresses and pocket coil technology is that the coils give a bouncier feel. With that being said, the dense foam that Sloom uses provides more durability and weight which leads to it being suitable for all types of sleepers. The core foam that Sloom uses equals the highest quality pocket coils. Not all foam is made equally, Sloom uses 33 Density Foam which is of superior quality.

No, natural latex is not manufactured or produced here in South Africa and must be imported. The Sloom Team developed a foam layer that has all the qualities of natural latex foam: quality, durability, and breathability without the massive price tag. As it is produced locally, we are consciously reducing our carbon footprint instead of importing from abroad.

Gel memory foam is marketed as a sleeping cooler due to the infusion of either gel or gel beads. Gel memory foam does have a cool-to-the-touch element to it, but we found that it has the same heat build-up after a while as your traditional closed-cell memory foam. That led to us focusing on using a more breathable open-celled memory foam for our mattress.

Sloom Mattress comes with four different firmness levels that you can rearrange at home. Since the Sloom is a modular design, we can exchange certain layers for offering even greater support to firm it up even more. So, you can test 4 different firmness levels as a standard with your Sloom, and then request to fine-tune it even further.Don’t hit snooze on chatting with us. Our Sleep Specialists are happy to help guide you to find your perfect comfort level as that is our top priority.

Yes, The Sloom Mattress is compatible with an adjustable base.

Yes. Anti-bacterial treatment is applied to the Sloom mattress that effectively repels and kills bed bugs and provides an anti-bacterial and dust-mite-free night’s sleep. The key ingredients utilised are naturally derived and effectively work on the nervous system of the bed bugs and dust mites that may inhabit the bedroom and cause allergies.

The Sloom Pillow is fully adjustable and made with 100% memory foam. We prioritise quality, which is why we don’t add microfibre or any other type of foam to cut costs. This ensures you get the best in comfort and support for your head and neck. You can also customise the pillow by adding or removing memory foam chips to adjust its firmness, height, and overall support to suit your preferences.

The chipped memory foam inner gives you the same comfort and support but extra breathability, reducing heat build-up in your pillow. The pillow slip and bedding used also contributes to the heat levels of your pillow.

The default height for the Sloom Pillow is around 20cm for the standard size and 24cm for the King size. You can adjust the pillow's height to your perfect comfort level by adding or removing memory foam chips to suit the shape of your neck.

Memory foam chips can be added or removed to determine the firmness of your pillow, its height, and support by opening both the cover and the memory foam sleeve by the zip. Remember to store the memory foam fillings that you take out if you might want to increase the firmness levels at a later stage.

Yes, the bed frame does come in different colours. We usually keep stock of the most popular colours, but occasionally they might be out of stock. The website will show whether the item is available or made to order. If it’s made to order, a lead time will apply before delivery.

The Sloom Upholstered Bed Frame has a total height of 35cm, which includes 10cm wooden legs and a 25cm frame. When paired with a Sloom mattress, the combined height is 55cm, the ideal, recommended height. If you prefer a higher bed, we offer 15cm legs as an additional option.

For the Oak Edge Bed Frame, the height remains the same at 35cm, but it has a different construction without legs, and no higher legs are available for this option.

Yes, the Sloom bed frames are compatible with most non-Sloom mattresses, as long as the mattress matches the standard size of the bed frame (e.g., Single, Queen, King). Just ensure that the dimensions align, and the frame should work seamlessly with your mattress.

Yes, the mattress topper can be used on any mattress. If your mattress offers adequate support for your back, then investing in a plusher feel to reduce pressure points would be an ideal addition to your bed.

The Sloom Mattress Topper is different from others on the market as it is made from ultra-dense open-cell memory foam. This memory foam is durable and offers support with a plush soft feel for comfort. Additionally, the outer cover is made out of our luxurious 500gsm knit that is antibacterial and repels dust mites.

The Sloom Mattress Topper can be added to your existing mattress to add a softer comfort feel to it. The mattress topper will soften the feel of your existing mattress and reduce pressure points.

At Sloom, we do things a little differently. We don’t have any showrooms but we offer customers a 100-night trial where customers can test their mattresses in the comfort of their own homes. The Sloom Mattress also boasts four different comfort levels that can be adjusted at home. Should you not be satisfied before your 100-day trial ends, the mattress can be returned for a full refund.

Yes, it is safe to purchase through the www.sloom.co.za website. The Sloom website is hosted on a dedicated server, not shared, that provides additional security for our data and our customers. A  PCI – DSS-compliant payment provider is used for payment processing. The secure infrastructure and process provides peace of mind for our clients.

Yes, we do keep stock of all the products, but during high demand, we have had instances where we ran out of stock. To maintain the high quality of our products, we don’t allow our products to sit in our warehouse for extended periods.

Standard delivery to your door is free of charge nationwide. We also offer scheduled premium delivery for R350 in Gauteng and Cape Town.

Standard delivery is via our courier services and delivery times are determined by their schedules and limitations. When selecting the premium delivery option, you can schedule a date which includes in-home delivery and setup.

Standard Delivery: Delivery to main centres typically takes 2–5 working days. Outlying areas may take an additional few days.

Premium Delivery: If all items in your order are in stock and not made-to-order, your order will be delivered on the next working day or on a scheduled date that suits you and our Sloom delivery team. (Gauteng & Cape Town only)

Yes, you can! During checkout, simply select the "Collect" option and choose either our Johannesburg or Cape Town warehouse for collection. Once your order is ready, we'll notify you, and you can pick it up at your convenience.

We make use of a logistic services provider that does not offer removal or setup services. This service is also not included in our premium delivery service.

We will send you a tracking number after your order has been dispatched from our warehouse.

If you require help getting our products to your room or with setup and assembly, we offer premium deliveries where you can schedule an expedited date that includes in-home delivery and setup. *In-Home Delivery is only available in Cape Town & Gauteng

Tip the box over to its side, pull out the rolled-up Sloom Mattress and position it on your chosen base. Pull the plastic open from the heat seal and unroll the mattress. Only use the cutting tool if you get stuck with the plastic. Position the mattress with the white side facing upwards and the label at the foot. Use the cutting tool to cut the second layer of plastic at the furthest end from the mattress and allow a few minutes for it to expand. Remove all the plastic and make your bed for a good night’s sleep. Watch our "Unboxing your new Sloom Mattress " video for more information.

Zip open the cover and rearrange the foam layers so that your preferred firmness is facing upwards. These layers are colour-coded: blue foam is firm, pink foam is medium, and white foam is soft. If you'd like to further fine-tune your comfort, you can add our Firm+ or Comfort+ upgrades for more customised support. Watch our "Changing the Comfort Level of your Sloom Mattress" video for more information.

No, there is no need to turn over your Sloom Mattress, but we recommend rotating the mattress top to bottom every four to six months.

The Sloom Mattress is South Africa’s first and only modular mattress. Depending on your health and injuries, the mattress can be adjusted to relieve pressure on parts of your body. A few examples of this would be during pregnancy, weight loss or weight gain, recovery from an injury or surgery or a softer surface to rest overworked muscles.

The Sloom Mattress can be placed on any surface, but some are less ideal for support, heat build-up, and zero motion transfer. An uneven foundation that doesn’t keep the mattress leveled when slept upon will affect your sleep and support. Old box spring bases will not support your Sloom Mattress. The base also affects the mattress’s overall breathability, so using anything other than a slatted base might affect how hot you sleep and cause condensation in humid environments.

Yes, the top white knitted cover of the Sloom Original Mattress is removable and washable. The bottom grey cover is not washable. The top white cover should not be a replacement for a mattress protector or fitted sheet and excessive washing may decrease the lifespan of your cover.

Wash the top part of your cover in cold water with mild detergent. Do not use bleach or harsh stain removers. We recommend that you hang the cover to dry. Dry cleaning is not recommended.

We recommend that you use a mattress protector to protect your mattress against spills and other fluids. A mattress protector increases the lifespan of the mattress. A fitted sheet should be placed over the mattress protector.

Your mattress is ready to sleep on after it has been removed from the box. The decompression of the mattress takes up to 24 hours.

The mattress can stay in its compressed state without compromising the foams for a month, but we recommend that you remove it from the box upon receipt.

The King Size Extra length has the largest box with dimensions of 190cm x 30cm x 30cm and a weight of 40Kg. Should your car have space for these dimensions, then it will fit in your car.

Yes, you can use an electric blanket with your Sloom mattress. However, we recommend following these guidelines to ensure you maintain the quality and longevity of your mattress:

• Moderate Heat Setting: Using your electric blanket on a low to moderate heat setting will help preserve the texture and supportive properties of the memory foam layers.
• Impact on Firmness: Over time, high heat settings may slightly alter the firmness of the memory foam. By keeping the heat moderate, you can better maintain the original feel and durability of your mattress.
• Turn Off When Not in Use: To avoid any potential impact on the mattress, consider turning off the electric blanket when not in use, especially overnight.

The Sloom bed frame is easy to assemble, and you would be able to build it by yourself. A spanner is provided but a flat screwdriver is needed, should this tool not be on hand – a coin will suffice. A second person assisting will make the process easier.

No, the 100-night trial is only applicable to the mattress. The return of other Sloom products falls under our standard return policy which can be found in our Terms and Conditions.

To keep your bed frame and headboard in great condition, follow these simple maintenance tips:

• For regular cleaning: Wipe the frame and headboard with a soft, damp cloth to remove dust and dirt. Avoid using harsh chemicals or abrasive materials, as they can damage the finish.
• For solid oak edges: Occasionally treat the oak with a wood conditioner or oil to preserve its natural beauty and prevent drying or cracking. Make sure to use a product suitable for oak furniture.
• Avoid moisture: Keep the bed frame away from excessive moisture or direct sunlight, as this can cause warping or fading over time.
• Tighten screws: Periodically check and tighten any screws or bolts to ensure the frame stays sturdy and in good condition

The Sloom Pillow has been compressed, with all the air pressed out. Due to the composition of memory foam, some of the chips might be stuck together. The pillow will recover from its compressed state within 72 hours without any intervention. We recommend puffing up the pillow to loosen up the memory foam chips. To speed up the process, open both zip covers and loosen the memory foam chips inside by hand.

The Sloom Pillow is fully adjustable. If your pillow feels too firm or too high, you can remove some of the memory foam chips inner by opening both the outer zip cover and the inner memory foam cover. If you feel that your pillow is too flat after puffing up the pillow, you can buy additional memory foam chips for your pillow at a cost of R150.

The outer zip cover is washable, it is recommended to gently wash in cold water with mild detergent. The outer cover does not serve as a pillowcase, and we do not recommend sleeping on it directly, as washing it regularly will shorten its lifespan. Do not wash the inner of the pillow as its quality will be compromised.

The outer zip cover is washable and can be washed in cold water with mild detergent. The outer cover does not serve as a mattress protector or sheets, and we do not recommend sleeping on it directly, as washing it regularly will shorten its lifespan. Do not wash the foam inner. Do not tumble dry the zip cover.

The 100-night trial lets you try out the Sloom mattress in the comfort of your own home. It takes time for your body to adjust to a new mattress, we recommend you spend a minimum of 60 days trialing your new Sloom Mattress. We suggest spending 30 days trying a specific firmness, if between days 60 and 100 you are still not satisfied – we will arrange a free collection and refund in full.

Please fill in this form or email info@sloom.co.za with your order number. Our Sloom customer support team will arrange a suitable collection date with you. This applies to those that are unsatisfied with the Sloom mattress and wish to return it under the 100-night trial.

A great question! 3% of Sloom Mattresses are returned. This leaves us with a few lightly used mattresses that need new homes. Once a year, we sell these mattresses at a fraction of the cost and 100% of these proceeds go to a good cause.

The sleep trial only extends to the original purchaser and is limited to one mattress per customer. Proof of purchase must be provided. The sleep trial will be nullified if: the product is found in an unsanitary/stained/burnt/torn or dirty condition. The product has been abused or damaged in any way. An inappropriate foundation has been used. The person sleeping on the mattress weighs more than the weight limit of that mattress. Please view the terms and conditions for a full explanation.

The return policy allows you to return goods for a full refund within seven days if unused and still in their original packaging. If the product has been opened or used and you wish to return it under the 7-day return policy, a handling fee of 10% of the purchase price will be charged. The return policy is separate from the 100-night sleep trial. Returning the mattress is free and Sloom covers transport costs. Terms and conditions apply, see the 100-night trial page for more information.

Once the returned product is received, the refund will be made within three working days. For Credit Card Payments, please expect the refund to appear in your account within 7 to 12 working days. For EFT payments, the refund is typically reflected within 24 working hours.

The first 24 months are covered by a full factory guarantee against poor workmanship and faulty materials. If, after inspection, the product is found to be defective, Sloom will either repair or replace the product. This does not include normal wear and tear of damages post-receipt of the product. After 24 months, there will be a service charge for the repair or replacement of your defective product. The service charge is calculated by dividing the current retail price by the number of years of the warranty, which is 25, and then multiplying it by the number of years since the purchase date on your original invoice.

For example:
The current retail price of a Queen size is R11 000 / Service warranty 25 Years = R440

Number of years since purchase date = 4 years.

Charge for repair or replacement (R440 x 4 years) = R1 760

Visit the Warranty page for more information.

Annually, we sell these mattresses at a fraction of the cost and 100% of these proceeds go to a good cause. These are either demo mattresses or mattresses returned during the 100-night trial period.We will never repackage a mattress that has been used and sell it as new, we will either recycle it or donate it to our chosen charity. Therefore please ensure you have selected the correct size, as once opened, it cannot be recompressed and packaged in a box.